If you access SaxoTrader from your workplace, it is highly likely that this will be done through a firewall and/or a proxy server. Even some private users now use such devices.
In order for SaxoTrader to communicate securely with our server(s), through a firewall and/or a proxy server, you need to have a special "port" opened.
Please ask a systems administrator to open "Port 1001" for access to the server "simulation.Saxobank.com" (ip address 220.127.116.11). This port is used for encrypted communication with the trading server.
This must be done before downloading the demo!
Technical personnel, please refer to the Technical documentation, where detailed descriptions for different scenarios are available.